VALENTINO GARAVANI

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EXCHANGES

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You can change the size and/or color of an item you purchased online at no additional cost within 20 days from delivery or from pick up in boutique.

To request the exchange, please fill out the Return Form  and select the size and color you want to receive in exchange from the available options..

 

You can also choose to exchange your return with a different item:

 

  • If the item you select for the exchange costs less than the item(s) you are returning, the difference in price will be refunded to the same payment method used for the original order.
  • If the item you selected for the exchange has the same price as the returned item, the new order will not require any additional payment. If it has a higher price, you will be requested to pay the difference at checkout.

 

Prepare the package following the steps described in Shipping a return.

Once we receive it, we will verify the items and ship the exchange to the original delivery address.

 

Please note an item can only be exchanged once. If you prefer not to keep the item you received as an exchange, you can return it for a full refund.

 

You can check the status of your exchange at any time from the Follow Your Return page.

 

Before requesting the exchange, please make sure it complies with our Return Policy.

Do you need to contact us?

Call us

8004420007

Contact us by email

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COPYRIGHT

Pursuant to art. 1, par. 1, of law-decree 22 March 2004 no. 72, as amended by law 21 may 2004 no. 128, all works posted on this site are in compliance with the laws and regulations concerning copyright and related rights. Reproduction, communication and making available to the public, rental and lending, public performance, distribution and dissemination of works, without the authorisation of the right-holders, are prohibited.

The penalties set forth by Art. 171, 171-bis, 171-ter, 174-bis and 174-ter of Italian Copyright Law (Law no. 633/1941) shall apply to any violation of the obligations set out therein.

VENDOR INFORMATION

Valentino S.p.A.

Via Filippo Turati, 16/18

Milan 20121, Italy

Email contact

Milan Companies Register tax code/VAT no.: 05412951005

CCIAA/R.E.A. no.: MI – 1577552

Share capital € 193.882.746