VALENTINO GARAVANI

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RETURN POLICY

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You can request a return for any item purchased on Valentino.com within 20 days from delivery or pick-up in boutique.

 

ONLINE RETURN

- Please complete the online Return Form within 20 days from delivery, specifying if you want to be refunded or to exchange the items

- The items must be in their original condition (not worn, washed, modified or damaged in any way), with all tags attached and including any accessories or dedicated packaging

- The items must be sent from the same Country where they were delivered

- Items marked as Final Sale (such as Fragrances and Customized items) cannot be returned or exchanged

- The return package must be shipped back following the instructions provided in the "Shipping A Return" section

- Please note shipping fees are not refunded

 

Returned items will be verified before issuing a refund or shipping the exchange. Items which do not meet the guidelines described above cannot be accepted.

For further information on the conditions for exercising your right to return, please please see our Terms of Sale.

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COPYRIGHT

Pursuant to art. 1, par. 1, of law-decree 22 March 2004 no. 72, as amended by law 21 may 2004 no. 128, all works posted on this site are in compliance with the laws and regulations concerning copyright and related rights. Reproduction, communication and making available to the public, rental and lending, public performance, distribution and dissemination of works, without the authorisation of the right-holders, are prohibited.

The penalties set forth by Art. 171, 171-bis, 171-ter, 174-bis and 174-ter of Italian Copyright Law (Law no. 633/1941) shall apply to any violation of the obligations set out therein.

VENDOR INFORMATION

Valentino S.p.A.

Via Filippo Turati, 16/18

Milan 20121, Italy

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Milan Companies Register tax code/VAT no.: 05412951005

CCIAA/R.E.A. no.: MI – 1577552

Share capital € 193.882.746