BOUTIQUE PURCHASE

In addition to warranty and other applicable rights provided by law, Valentino Singapore Pte. Ltd is pleased to offer to its customers a right of return pursuant to the following terms and conditions.

The return of a product, purchased in a Valentino store managed by Valentino Singapore Pte. Ltd in Singapore, may be requested within 14 days from the date of purchase, by bringing the product with its proof of purchase to one of the following stores:

- MARINA BAY SANDS SINGAPORE, 2 BAYFRONT AVENUE, SHOP B1–16/17, THE SHOPPES AT MARINA BAY SANDS, SINGAPORE 018972

- SINGAPORE ION ORCHARD, 2 ORCHARD TURN SHOP 01–08, ION ORCHARD SINGAPORE 238801

When exercising the right of return in accordance with this policy, the customer can alternatively opt to:

1) receive a store credit corresponding to the amount paid for the purchase to be used only in the Valentino’s stores listed above for the purchase of products, or

2) request a refund of the amount paid for the purchase, to be made via the same means used for payment.

In case the store credit is chosen, in no circumstance may such credit be wholly or partially converted into cash following to its issuance.

The products must be returned in perfect and sellable condition, with the original packaging (including any accessories, labels, tags, maintenance instructions, seals, etc.), without any indications of having been worn except for the purpose of examining their nature, characteristics and size according to the ordinary care, free from any signs of use or dirtiness.

No return will be accepted for:

• products not accompanied by the proof of purchase
• products purchased in outlets
• products purchased in stores not managed by Valentino Singapore Pte. Ltd in Singapore that are not listed in the “Boutique Purchase” section on lckknhei.top
• products not in their original conditions (including the case of tailoring works made to products) or without their original packaging, tags and maintenance instructions
• customized products
• unsealed perfumes
• products for which Sales Tax refunds have been requested or received
• products marked as not returnable at the time of purchase.

Valentino Singapore Pte. Ltd . reserves the right to unilaterally modify these return conditions and to communicate any changes in this webpage and through a specific notice made available in the boutique.

Customers are subject to the return conditions in force at the time of purchase.

All warranty and other applicable rights provided by law remain valid and effective.

For any further enquiries, please contact Valentino Customer Service